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Community Effects: How local businesses & offices are responding to COVID-19

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While this is an ever-changing list, currently these are the notices we are been able to accumulate from local healthcare providers, businesses, governmental offices, utilities and more regarding operational changes in this community. The list will also be published on our website, www.salyersvilleindependent.com, and will be updated as often as possible.
 

HEALTH CARE

 

Magoffin County Health Department

Magoffin County Health Department would like you to know that we are working diligently to maintain and monitor the health of Magoffin County residents. Currently our hours of operation remain the same. Please be advised that this could change as the COVID-19 situation evolves. All of our health department services are currently being offered. Please call 606-349-6212 for updated information on WIC services. Please see the following post to come for updates on HANDS services and Environmental changes.

 

Effective immediately per the latest update from the governor,

All restaurants are to move to curbside or drive thru services as of 5 PM 3-16-20. Bars are also to close. If the restaurant allows, people can walk into the business to order/pickup.

 

The needle exchange program will be limited to two days a week, to be announced.

 

In keeping with recommendations from CDC, the governor, and per state health department guidance the Magoffin County Health Department will be implementing the following changes in delivery of services for the HANDS program.

HANDS staff will not be making home visits for at least the next 2 weeks but will be offering phone contacts, facetime, and other means of supporting our families during this difficult time. We LOVE our families and will continue to work to maintain this valuable service.

To our HANDS families:

▪If any of our families have unmet needs please contact the designated HANDS home visitor for assistance at 606-349-6212.

▪if you are not contacted by your home visitor today, please give them a call to confirm dates and times to set up your weekly "visit". Thank you for your understanding and for allowing us to serve you!

 

WIC UPDATE

Please be aware that under the social distancing requirements due to COVID-19, WIC has some flexibility possible to meet the needs of our participants. We are in communication with Frankfort as the situation changes in KY. Several WIC procedures can be offered over the phone. We are asking that if you need to apply for WIC or pickup, that you please call the health department prior to coming.

 

We are also receiving calls from participants who are having difficulty finding formula. This is not a supply issue. Please check with the retailers regarding supply and allow for restocking. Please remember that Governor Beshear is requesting that all KY citizens to be good neighbors and only purchase what they need.

 

As always, please call the health department for any concerns, questions or rumors. We are here for you!

 

Paul B. Hall Regional Medical Center

In an effort to protect our patients and the community, we now have limited visiting hours and may perform visitor screening. If you are sick, we ask that you not come to the hospital to visit a patient. Visiting hours will now end at 8:00 pm. Patients coming for procedures or tests may be accompanied by one visitor. When entering the hospital, please use the ER or main entrance only. Thank you for your understanding.

For the health and safety of our patients and the community, Paul B. Hall Regional Medical Center’s cafeteria will be temporarily closed to the public beginning Tuesday, March 17. We thank you in advance for your cooperation during this time.

The outbreak of COVID-19 may be stressful for people. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Coping with stress will make you, the people you care about, and your community stronger.

If you, or someone you care about, are feeling overwhelmed with emotions like sadness, depression, or anxiety, Greg Horn, APRN is here to help you. Call 606-789-3188 to schedule an appointment today. For more information on the behavioral health program click the link below. https://paulbhallmedicalgroup.com/servic…/behavioral-health/

 

PAUL B. HALL MEDICAL GROUP PHONE SCAM WARNING

Paintsville, Kentucky (March 16, 2020) —Paul B. Hall Medical Group has been made aware of a phone scam, which displays a provider’s office phone number with an automated message that you have been exposed to COVID-19. Scammers have altered the caller ID number to make it appear as if the call is from Paul B. Hall Medical Group or one of its affiliates.

If you receive a suspicious automated call, hang up immediately.

 

Highlands ARH Regional Medical Center

NOTICE: ALL Highlands ARH After Hours and Weekend Clinics will be closed until further notice and Paintsville clinic is not open.

Clinics at Hometown (8-5), Salyersville (7:30-5) and Harold (7-6) remain open regular hours.

 

ARH Emergency Departments Now Offering Separate Screening Areas For Patients With Respiratory Symptoms

March 19, 2020 - To further protect our communities from the potential spread of respiratory illnesses to patients coming into the hospital Emergency Departments, Appalachian Regional Healthcare (ARH) is now offering a separate screening area for patients experiencing respiratory symptoms such as coughing, fever or difficulty breathing.

The goal of the separate screening area is to limit the exposure of patients with respiratory symptoms to other patients with similar symptoms, and to separate them from other emergency department patients who are not experiencing respiratory illnesses.

Upon entering the hospital campuses, patients will see signs directing them to these separate screening areas – some ARH hospitals have erected tented areas while others will have designated areas away from the Emergency Department. Here patients with respiratory symptoms are evaluated for the proper type of testing and treatment their conditions requires.

As part of the Centers for Disease Control and Prevention (CDC) recommendations, staff will wear proper masking and attire for screening patients with various contagious respiratory illnesses and patients will be given a mask as well. Further, as part of the CDC recommendation of social distancing, in some locations, ARH staff onsite in the screening areas will utilize video consultations with physicians as part of the patient evaluation and screening process.

"As the region’s largest health care system, our top priority is the health and well-being of our patients, caregivers and the communities we serve in Eastern Kentucky and southern West Virginia. We are focused on limiting the spread of illness, treating patients who are ill and protecting people in our community,” ARH Chief Medical Officer Dr. Maria Braman says. “We want our communities to know that it is safe to come to our ARH hospitals and Emergency Departments, and that this is an additional step we are taking to protect them when they come to our hospitals seeking care.”

The ARH COVID-19 Hotline is open from 7a.m to 11 p.m., 7 days a week, to field questions regarding COVID-19 symptoms, testing and prevention. The Hotline can be reached at 606-439-7100. For the most accurate and current ARH COVID-19 updates and information, call the ARH COVID-19 Hotline or Visit www.ARHCOVID19.com.

ARH - We are preparing to keep Eastern Kentucky safe, and are ready to care for you.

 

Big Sandy Health Care, Inc.

ATTENTION:

Big Sandy Health Care is complying with the CDC recommendations to reschedule non-essential MEDICAL visits, however, we wish to reassure the community that our organization WILL remain available to care for patients during the Coronavirus Pandemic.

We continue to ask that all MEDICAL patients CALL AHEAD before arrival so that a nurse can assess you over the phone and avoid unnecessarily exposing you to other patients and health care workers.

To protect our patients, visitors and staff during the Coronavirus outbreak, Big Sandy Health Care is asking that all MEDICAL patients at the following MEDICAL CLINICS reschedule NON-ESSENTIAL appointments beginning Monday, March 16, 2020.

Eula Hall Health Center

Hope Family Medical Center

Martin County Community Health Center

Pikeville Community Health Center

Physicians for Families

Shelby Valley Clinic

We are also asking that you please CALL AHEAD before seeking care at our MEDICAL CLINICS so a nurse can assess you over the phone without you being unnecessarily exposed to other patients and health care workers. Nurses will be stationed at clinic entrances to take temperatures and determine if sick patients should return home for self-care or if a medical evaluation is needed inside the clinic.

To reschedule appointments, refill medications, or to ask questions, please call your medical clinic and staff will assist you by phone.

 

Physicians for Women

To protect our patients, visitors, and staff during the Coronavirus outbreak, Big Sandy Health Care is asking that all patients of Physicians for Women, including expectant mothers, to please CALL AHEAD before you come to the clinic if you have a fever, cough or shortness of breath so that your physician or midwife can assess you over the phone and determine if a medical evaluation is needed. We ask that any non-essential gynecology appointments this week be rescheduled. Thank you for your cooperation. Your health and the health of our community is our priority at this time.

To reschedule appointments, refill medications, or to ask questions, please call your medical clinic and staff will assist you by phone.

 

Frontier Medical Associates

If you are experiencing fever or cough and have traveled out of the state or country, or have been exposed to a known Coronavirus patient, please call before coming to the clinic. Please notify us immediately if you feel ill or have any respiratory symptoms. Please do not enter the clinic if you are experiencing any of these symptoms. We ask that you call prior to entering the building as a precaution. We are taking all precautionary actions to treat each patient without the spread of further illness. Thank you for your patience and cooperation.

 

Established Patients who Need Medication Refills

Download ZOOM (Applications available for smartphone or tablet)

If App cannot be downloaded, visit zoom.us

Call our office at 606-349-8100 or 606-349-8400 to schedule an appointment

Our staff will provide you with a Meeting ID and Time.

At the time given, open ZOOM (or visit zoom.us)

Join Meeting

Meeting ID Provided by office Staff will be inserted here

Controlled Substance Prescriptions Written by our Providers during this ZOOM visit

Will be available for pick-up at the main door of the clinic.

 

Salyersville Nursing and Rehabilitation Center

We are aware of the situation surrounding the COVID-19 virus and following it very closely. Our facility is using the CDC guidelines as direction, and suggest the community do the same. We ask that visitors with any signs or symptoms, been exposed to, recently recovered or have traveled to areas with any type of viral/bacterial outbreak to refrain from visiting with our residents. Visitors will be limited based on the orders set forth by the governor of Kentucky. As with any type of illness we cannot express enough, the importance of proper hand washing and cough etiquette.

 

Information update to our families of our residents. If you would like to bring something for your resident such as snacks, pop, clothes etc. Drop off times will be Monday, Wednesday and Friday between the times of 2-4pm at the blue wing side entrance. Again thank you for your patience and understanding during this time.

 

Heritage Pharmacy

Heritage Pharmacy will operate as drive thru only during the coronavirus pandemic. We ask for patience as we try to service you in the safest manner possible. Please call 606-349-7733 if you have any questions.

 

Parkway Pharmacy

If you and your family are social distancing yourselves at this time, do not forget you can utilize our pharmacy drive thru. This is a great alternative to make sure you have all the medications you need without going around others.

 

We are restocking our shelves as quickly as possible to serve our local communities. If you have any questions about what we have in stock call us today.

 

Please share this post with your neighbors and friends to let them know we are here to help with any pharmacy needs they might have at this time.

 

Prater Drugs

We have heard our patients concerns over picking up and dropping off their prescriptions. Please know that we are dedicated to helping our patients stay healthy and maintain access to the medications.

We are very pleased to announce that we have 2 designated parking spaces

in front of the store for our customers to park and quickly fulfill their prescription needs.

In addition we will be offering “curb-side” service behind the store. We have a special parking spot for that use.

This will be for the customers who in light of the virus spread don’t feel comfortable coming inside the store, who are sick themselves, elderly customers, and parents with young children.

Once you arrive just call the store and someone will be happy to help you conduct your business.

Also we ask those that are coming into the store please show social distancing as that has been recommended.

We hope that in this uncertain and scary times the knowledge that we at Prater Drug are here, we have been here, and will continue to be here, proudly serving our customers, will provide comfort.

As always, if you are concerned and have questions please don’t hesitate to call and speak to our staff. We will be happy to help anyway we can.

 

Bluegrass Care Navigators

The hospice volunteer training scheduled for April 2 at the Magoffin County Public Library has been postponed, with a new date and time to be announced later.

 

GOVERNMENT

 

Magoffin County Judge/Executive

EXECUTIVE ORDER 3-17-2020 (01)

CLOSURE OF COUNTY GOVERNMENT BUILDINGS

For the purposes of maintaining social distancing under the CDC guidelines and to promote the health and well-being of the general public to reduce the community spread of disease, in response to 2019 Novel Coronavirus (COVID-19), and pursuant to KRS Chapter 39A, and to ensure that persons and groups disperse from the scene of the emergency, and to promote and secure the safety and protection of the civilian population in Magoffin County, I, Matthew C. Wireman, Magoffin County Judge/Executive, by the virtue and the powers and authorities vested in me as Magoffin County Judge/Executive by the State of Emergency, the Constitution, and the laws of the Commonwealth of Kentucky, do Hereby Order the following:

As part of our continuing efforts to confront and limit the spread of COVID-19, all Magoffin County Government Offices are required to cease providing in-person government services to the public beginning at 4:30 p.m. on March 17, 2020, with limited exceptions. In order to carry out this directive, all Constitutionally Elected Officials and agency heads shall adhere to the following protocol:

- All buildings and sites providing county government services, shall be closed to the public and to the extent possible, all in-person county government services shall be provided by the following methods: mail, fax, email, videoconferencing, any internet-based methods, telephone or by appointment only under emergency needs;

- Employees are prohibited from providing nonessential in-person county government services outside of government buildings or sites;

- In the limited circumstances where government in-person services are still provided, all county government employees should engage in social distancing as defined by the CDC.

 For assistance and guidance on how to conduct business with the county please feel free to contact the respective agencies at the following phone numbers:

- Judge/Executive’s Office            606-349-2313

- County Clerk’s Office   606-349-2216

- PVA’s Office    606-349-6198

- Sheriff’s Office 606-349-2914

- County Attorney’s Office           606-349-7600

- Emergency Management           606-349-2313

- Circuit Clerk/Driver’s License    606-349-2215

- Domestic Violence Advocate (business hours)  606-349-2311

- Domestic Violence Advocate (after hours)          606-886-6226

Witness my hand this 17th day of March 20202

Honorable Matthew C. Wireman,

Magoffin County Judge/Executive

 

Magoffin County Court Clerk

Our office will be closed to all in-person business starting tomorrow, March 18, 2020. Customers may call and renew over the phone, renew online at drive.ky.gov, by mail, or leave in the drop box located outside our office. Please call the office with all questions 606 349 2216 or 349 6194 or call my house 349 1445 and l will try to help you. We will be closed Saturdays until this over. Everyone stay safe and healthy. We can get through this with everyone’s help.

 

Magoffin County Sheriff Department

Well, folks....we had hoped it wouldn't come to this, but for the safety and well being of our community, an executive order has been handed down by our County Judge Executive, Matthew Wireman.

It's not going to be easy for any of us, but we must do what is best for all.

As of 4:30 pm on 03/17/2020, all Magoffin County government buildings and offices were closed to the public.

What does this mean for us here at the Sheriff's office?

I'll try to explain as best I can.

 

1) We will not be taking payment for bills in person. Payments will need to be mailed if at all possible. When mailing a bill, please include your email address and phone number. The phone number in case we have a question. An email address so we can email your receipt. If you don't have access to email, you can, as always, include a self-addressed, stamped envelope and we will mail your receipt

back to you. We can take payments via credit card over the phone for PROPERTY taxes ONLY.

2) If you do not have a checking account, we also accept money orders.

3) If you cannot do a money order, you will need to call the office @ 606-349-2914. We will do our best to make arrangements so that you can pay cash in a way that does not break the rules nor endanger you or us.

4) CCDW renewals should be done online @ ksp.org.

5) Auto inspections have been suspended for the time being so that we may have a chance to figure out how to do these in a safe manner.

6) Our officers will be responding to complaints as usual, but will be maintaining the recommended distance if at all possible. Emergency situations will be treated as such and we will do whatever it takes to ensure your safety.

 

That's it for now. We'll take things a day at a time and update as needed.

On a personal note...please be kind. This is no one's fault. We are all just trying to play the best hand possible with the cards we have been dealt. My staff and I are human. We won't be able to answer every call the minute it rings. This is new ground for us too. We will get through this.

WE ARE MAGOFFIN !!!

 

Magoffin County PVA

The Magoffin County PVA Office is working with county and state officials to prevent the spread of COVID-19.

Face-to-face interactions are limited.

If you need the following information from our office, please call 606-349-6198.

1. Address changes

2. Property cards

3. Maps

4. Disability/homestead (65 years)

5. Vehicle assessments

6. Boat information

We can also be contacted via email beckyallenmagoffinpva@gmail.com.

 

Magoffin County Circuit Clerk

Here is new information regarding the issue of drivers’ license.

FRANKFORT, Ky., March 17, 2020 — In keeping with Governor Andy Beshear’s order to cancel in-person government services, driver’s licensing offices statewide will be closed by 5 p.m. EDT/CDT today. Citizens who are due to renew a motor vehicle license, including commercial driver’s licenses, will have an additional three months to obtain the renewal.

 

Posted March 16: There will be no testing tomorrow in driver’s license, no skills test and no written knowledge test. The license examiner has informed us that there would be no testing for the next three weeks. Thank you so much for your patience during this time.

 

OTHER SERVICES

 

Magoffin County Senior Citizens

As of now all activities at the senior center are canceled. There will be no gathering in the center. We will still be providing meals on wheels to the home bound clients. We will be calling and checking on our clients.

 

We are sorry to inform everyone but because of the quarantine restrictions we will not be giving out Commodities this month.

We are still delivering MOW and can bring meals to any senior who normally rides our bus, doesn’t have transportation, and is on a road already on our route if they call the day before so we have time to prepare.

Seniors who have transportation can call us the day before and we will prepare them a meal. They will need to come to the kitchen window facing the cabins. Meals will be available from 11:00-12:30.

 

North Magoffin Volunteer Fire Department

As of today 3/17/2020, our building will be closed to the public for events, also all meetings and training will be cancelled until further notice due to the COVID-19 and the protection of our members and our community. We will still be responding to emergency calls unless told otherwise by KY Fire Commission! We will keep everyone posted as new details arise! Sorry for any inconveniences, everyone stay safe.

Joshua Jenkins - NMVFD Chief

 

South Magoffin Volunteer Fire Department

As of today 3/17/2020, South Magoffin VFD building will be closed to the public for events, also all meetings and training will be cancelled until further notice due to the COVID-19 and the protection of our members and our community. We will still be responding to emergency calls unless told otherwise by KY Fire Commission! We will keep everyone posted as new details arise! Sorry for any inconveniences, everyone stay safe.

Tim Joseph SMVFD Chief

 

JUDICIAL BRANCH

 

From District Judge Dennis Prater on March 12, 2020:

Tonight, I received this order from the Chief Justice that directs all courts to cancel in-person appearances from March 16 until April 10, 2020, unless it be an emergency situation or dealing with a defendant that is in custody.

This Order also includes protocol for entry into Justice Centers throughout the state during this time period.

If you have a case scheduled in Magoffin or Knott District Court from 3/16 to 4/10, please be patient as we will be working over the next few days to reschedule your case after April 10. Again, thank you for your patience during this time.

 

UTILITIES

 

Foothills Communications

At Foothills Communications, we value the health and safety of our customers above all else, which is why we are closely monitoring events concerning COVID-19 (coronavirus).

 

We are working to implement policies to protect our employees and customers from exposure to the virus.

• Beginning Tuesday, 3/17/2020, The lobby will be closed, and the doors will be locked.  However, the drive through will remain open during normal business hours, 7:30am – 4:30pm. 

• Please call with any questions you may have about your service and use one of our many convenient payment options to pay your bill without visiting our office.

o Pay by phone, pay online through our Customer Center, pay by mail, pay by bank draft and pay by night drop.

• Before any employee will be dispatched to a customer’s home for a service call, we will ask the customer a series of questions to determine the risk of exposure to our employee. If any risk exists, the service call will be rescheduled if possible. If the service call is an emergency, special precautions must be taken by our employee and our customers before a visit can be made.

If the answer to any of these questions is yes, we should postpone the activity at that home to a later date that would be at least 14 days from any of these scenarios:

o Have you travelled outside of the United States in the last 14 days?

o Have you been in contact with a Coronavirus patient or been in an area where there are known Coronavirus cases?

o Have you had a fever, cough or difficult breathing in the last 14 days?

o Will anyone else be present at the service visit that meet any of these three concerns?  (travel, contact or symptoms)

• If an employee has been exposed to the coronavirus, we are asking them to stay home until they can be tested or otherwise cleared.

As a service provider invested in our communities, we are committed to helping our members get through these uncertain times. That’s why, until we know more about this situation and what the repercussions may be from now until April 1st, Foothills pledges to:

• Suspend processing non-pay disconnects

• Waive all service order fees

• Waive all late payment fees

• Waive all reconnect fees

Help us keep you, our customers, our communities and our employees as safe as possible.   So, please let us know if anyone in your home has been sick before we send anyone out to install or repair your service. It is necessary to limit our staff to exposure as much as possible. Remember, they will be visiting your neighbors who may have other underlying health issues (especially respiratory) after leaving your home, and the last thing we would want to do is knowingly take a chance of passing this virus to one of the them.

 

We will continue to monitor this situation closely and explore further measures to support our customers and the community as needed. Follow us on social media and www.foothills.net for updates and visit the CDC website at www.cdc.gov for more information about COVID-19.

 

AEP

KENTUCKY POWER TEMPORARILY SUSPENDS DISCONNECTIONS FOR NON-PAYMENT

Kentucky Power is temporarily suspending all disconnections for non-payment as the coronavirus (COVID-19) continues to spread in our communities. We know our customers are concerned about their families and ensuring they have reliable electric service allows them to focus on staying healthy and well. Kentucky Power is committed to doing what we can to help our customers, our employees, and the communities we serve navigate this uncertain time.

 

LVRECC

IMPORTANT NOTICE TO LICKING VALLEY RECC MEMBERS

Licking Valley RECC understands that our members are facing many concerns and with the spread of the virus, our normal lives will be disrupted.

Licking Valley is dedicated to our civic duty to bring our members safe, affordable and reliable power. We value the trust that our members place in us during these challenging times.

Therefore, Licking Valley will not be disconnecting services for non-payment or low funds for a limited time. This also applies to our members that are on Pre-paid service. All fees and charges will still apply. While this is not normal procedure, we are sensitive to the well-being of all our members.

Though disconnects may not occur, it remains the responsibility of each account holder to pay as they can, which will help avoid a larger balance in the future.

Bills, late notices, and disconnect notices will continue to be sent as usual and we encourage any member who is facing financial difficulty to contact us to make payment arrangement.

As we move through this challenging time together, Licking Valley is dedicated to finding the best solutions for our membership and our communities.

 

As previously reported last week, Licking Valley developed four (4) levels of response to the COVID-19 outbreak. We have recently been operating at a Level 2 status. As the outbreak continues to spread, we are moving our Level Status to 4. Level Status 4 means the following:

Level 4 – Business office & Service Dept will remain open but closed to the general public.

We realize this level of operation will have an impact on our day to day business with our members but we feel taking these steps is important to help maintain the health of our employees, it’s members and to comply with CDC and other governmental recommendations. Our servicemen will still be taking care of our infrastructure, responding to outages and working on new construction, while maintaining appropriate social distancing. We cannot predict at this time how long we will remain at a Level 4 status. We posted earlier today some additional steps we are taking to help our membership through these difficult times.

Our drive through service will remain open. This can be utilized for bill payments. Be sure to have a copy of your most recent bill with you when you send in your payment. Our Night deposit box is also available for after hour payments and once again, please include a copy of the bill or account number with the payment.

We anticipate delays at the drive through lanes during those busy times of the month. We would encourage all of our members to utilize the many options we currently offer for bill pay and to start and stop service with LVRECC.

To make a payment, you can log onto www.lvrecc.com and click on the Green Pay Online link at the top right corner. You may also download our App which is called Smarthub and can be utilized on both iPhones and Androids. You may also call into LVRECC’s phone system (606-743-3179 option 1) and make a secure payment over the phone 24/7.

To start or stop service with LVRECC, visit www.lvrecc.com and click on My Account. You will see options to start and stop service under this menu. Starting and Stopping service can also be completed through our drive through service.

If you have any questions regarding any of these services, please contact our business office at 606-743-3179.

Thank you and we will get through this together.

 

Salyersville Water Works

Due to recent COVID-19 (Coronavirus) outbreak Salyersville Water Works will NO LONGER be accepting payments inside at our window. This is for the safety of not only our costumers but the employees too.

 

We have 4 different options for costumers to still make their payments

 

1) We offer payments to be taken over the phone with a credit / debit cards.

2) Payments can be made online with a credit or debit card at https://salyersvillewaterworks.wordpress.com/

3) We have a drop box located on the front door directly under the open/closed sign. If you choose this option make sure you put your payment in a sealed envelope with your name on the front of it.

4) And as always you can mail your payments in to the office

Salyersville Water Works

182 College Street

Salyersville, KY 41465

Though the lobby is closed we will still be working our regular hours from 8 AM- 4PM daily you may call the office at 606-349-3743 with any questions or concerns you may have.

 

 

Appalachian Wireless

Appalachian Wireless, a company of East Kentucky Network, is continuously monitoring the potential effects of the COVID-19 Pandemic on our customers, employees, and communities. In an effort to minimize health risks, beginning March 18, 2020, temporary store hours will be as follows:

Monday – Friday (closed on weekends)

11am-Noon: Exclusively for customers age 60 and older, and other vulnerable individuals.

Noon-6pm: Open to any customer, for necessary services.

We are taking measures to create a healthy environment and sanitizing multiple times daily. Nonetheless, we request that you limit your store visits as much as possible. Please make every attempt to resolve your issues online or by telephone (contact details may be found on our website). Whether working from home or on-site, our employees will do their best to serve you. Your patience and understanding is appreciated.

We are proud to announce that Appalachian Wireless has joined with other carriers across our nation and adopted the "Keep Americans Connected Pledge.” For a period of 60 days, effective March 13, 2020:

• We will waive late fees that any residential or small business customers incur because of their economic circumstances related to COVID-19.

• We will not terminate service to any residential or small business customers because of their inability to pay their bills due to disruptions caused by COVID-19.

We realize this is a developing situation and are prepared to change quickly to overcome any obstacles that come our way. Eastern Kentucky has been our neighborhood for nearly 30 years, and our priority is to keep you connected. We have been through many trials together and we will handle this one no differently – with you, our friends and neighbors.

 

LIBRARY

Magoffin County Public Library will be closed beginning Monday, March 16 and will remain closed until the morning of Monday, April 6. The re-opening date may change depending on the state of the virus’ spread over the closure period.

 

EDUCATION

Magoffin County Schools

ATTENTION STUDENTS, PARENTS AND STAFF,

As most of you are aware, Governor Beshear and the Kentucky Department of Education recommended that all KY Public Schools close face to face instruction in order to help minimize the spread and impact of COVID-19. Magoffin County Schools will be closed beginning March 16, 2020 through April 3, 2020.

Each school will be updating their students and staff as needed throughout the upcoming weeks. Below is a list of what type of day will occur throughout the upcoming weeks:

Monday, March 16 – March 30 will be NTI days.

March 31 through April 3 we will be closed.

We will be providing lunch daily during the next 3 weeks. On Monday, March 16, lunch will be available at each school 11:00 am. to 1:30 p.m. On Tuesday, March 17, buses will be delivering lunches throughout the community and we will notify everyone of the schedule.

Also, during this 3-week period, ALL extracurricular practices, games and trips are cancelled until at least Friday, April 3.

The following are several steps you can take to protect your health and those around you:

- Get a flu shot from your Local Health Department or your family provider
- Wash hands often with soap and water for at least 20 seconds. If soap and water is not available, use an alcohol-based hand sanitizer
- Avoid touching your eyes, nose and mouth with unwashed hands
- Avoid close contact with people who are sick
- Stay home when you are sick
- Cover your cough or sneeze with a tissue and then dispose properly
- Clean and disinfect frequently touched object and surfaces
- Stay away from places with large crowds (Walmart, grocery stores, etc.)

Magoffin County Schools is committed to keeping our students, staff and families safe while doing all we can to help limit the risk of COVID-19 exposure to the citizens of Magoffin County.

We will continue to update everyone as information is available. At this time, we encourage everyone to remain cautious and maintain a positive attitude. Let’s come together in unity to provide resources and support for the students and citizens of Magoffin County. Reflect back to the resiliency of our people that was exhibited in 2012. We will get through this… We are MAGOFFIN STRONG!


Sincerely,
Scott Helton, Superintendent
Magoffin County Schools

 

BSCTC/SkillsU

Beginning Monday March 16, all Skills U centers will be closed. Instructors will be available for online instruction! Please email your instructor/career navigator regarding online materials and video engagement on Monday. We are ready to assist you through various online/video and messaging platforms. Contact BSCTC at bsctc-skillsu@kctcs.edu with questions and or technical issues you may have contacting your instructor/career navigator.

There will be no testing at any of our sites until further notice.

Thank you for your understanding during this time. We will provide updates regarding the status of face to face classes as we know them.

 

RETAIL

 

Salyersville IGA

Salyersville IGA is open normal hours and has implemented enhanced sanitation procedures in an effort to maintain the safest shopping environment possible for customers and our associates. We will continue working diligently with our suppliers to provide our Salyersville area customers with hometown access to food and household products. If you or someone you know and love needs information on Kentucky’s COVID-19 outbreak, we offer the resources below.

WASH YOUR HANDS!

KY COVID-19 HOTLINE

800-722-5725

Website KYCOVID19.KY.GOV

 

We all respect Senior Citizens and those with serious health issues. To allow Senior Citizens and those with health issues the ability to comfortably shop with lower risks, we are designating our opening hour of 7:00 AM - 8:00 AM Monday thru Saturday and Sunday 9:00 AM - 10:00 AM as Senior Citizen Hour. We ask that, if possible, all shoppers allow this first hour to be used by seniors and health compromised persons to shop for their needs.

 

Help others by voluntarily limiting purchase quantities.

 

Thank you for understanding and helping us help others in our community.

 

Seasonal Shoppe

Thank you for supporting us! Please know that during this time we want to make things easier and safer for you....the customers we love!

We are constantly cleaning and sanitizing the Seasonal Shoppe. Also, starting today we will be selecting a different section from the Shoppe and posting pictures and prices....you can shop from your home!! ?We can ship, hold items or bring your items right to your car for pickup. We offer phone payment ?and PayPal.

️Starting this week we will be doing a giveaway every Friday, for a while, for those who make a purchase during the week. The purchase can be made in store or over the phone. Share this post and make a purchase, to get TWO entries to win the first giveaway!!

Remember we can all do our part! Be a responsible member of your community.

 

Starting tomorrow, Tuesday March 17th, we will be adjusting our hours. New hours:

Monday-Friday 10-5

Saturday 10-3

 

Dollar General

Major Retailer Also Adjusts Hours of Operations to Close Early

Goodlettsville, Tennessee – March 16, 2020 –  Dollar General Corporation (NYSE: DG) announced plans to dedicate the first hour of each shopping day to senior shoppers, as well as amend store operating hours beginning tomorrow, March 17, 2020.

 

Senior Hour Encouragement

Beginning tomorrow, Dollar General is strongly encouraging that the first hour of operations each day be dedicated solely for the shopping needs of senior customers, who are one of the groups most vulnerable to the COVID-19 coronavirus. In keeping with the Company’s mission of Serving Others, Dollar General wants to provide these at-risk customers with the ability to purchase the items they need and want at the beginning of each day to avoid busier and more crowded shopping periods.

Other customers are encouraged to plan their shopping trips around this window of time to allow the most susceptible customers in our communities the ability to shop during the first hour that stores are open.

 

Store Hour Adjustments

Additionally, all stores plan to close one hour earlier than current close times to allow employees to clean and re-stock store shelves, as well as for their health and wellbeing.  Stores will continue to maintain current opening hours. Normal operating hours by individual store locations are available here.

Dollar General remains committed to providing customers and employees with a safe, clean and pleasant shopping environment at all stores and seeks for customers to feel confident when shopping its stores.

 

Quote from Todd Vasos, CEO

“In keeping with our mission and our ongoing commitment to serve our communities, we are dedicating the first hour of each day to seniors.  We appreciate our customers’ understanding of our decision and request they visit our stores later in the morning to allow at-risk populations the ability to purchase the items they need at affordable prices,” said Todd Vasos, Dollar General’s CEO. “During these unprecedented times, Dollar General is diligently working to meet the ongoing needs of our customers and communities. We are proud to live our mission and provide customers with everyday low prices on the household essentials that are used and replenished most often.”

For additional information, photographs or items to supplement a story, please visit the Dollar General Newsroom or contact the Media Relations Department at 1-877-944-DGPR (3477) or via email at dgpr@dg.com.

 

RESTAURANTS

 

Lee’s Famous Recipe Chicken

As required by the state of Kentucky, Salyersville Lee’s Famous Recipe will close their dining room until the ban is lifted.

Our drive through will remain open during regular business hours and customers are also encouraged to call their orders in. In addition, you can call your order in and prepay so it will be ready upon your arrival and it will be brought to your car.

At this time we will maintain our regular menu, our daily specials will remain the same and you can watch for occasional family specials.

Your Lee’s Family is dedicated to making your visit as smooth, quick and pleasant as possible!

 

Pizza-N-More

Our governor has just announced all restaurants are to be limited to drive thru and delivery.

We normally don't have a lot of foot traffic anyway, but we will not be allowing any customers or non-essential people inside our building until he gives us the go ahead.

Please use the drive thru or ask for delivery. If we see a need, we will hire another driver, temporarily, to accommodate your orders.

We are working diligently to keep every area sanitized above and beyond our normal cleaning schedule ( which was already strict).

We will be setting guidelines for our drivers such as not entering homes, and staying as far away from you as possible for your protection as well as ours.

We will comply with all new guidelines that may be placed upon us during this time and will do whatever it takes to keep everyone safe.

Please share. Thank you.

 

Camp Pizza

Until further notice we will be adding a drive thru system, just call and place your order and pull up to the front door and you will be waited on from there. Also offering pickup and carry out options as long as were able to.

Thank you everyone and stay safe!

 

Betty’s Pizza Restaurant

WE’RE OPEN.

Pickup & Delivery.

We are taking the Coronavirus seriously. We want our customers to know we have industrial chemicals for disinfectant and it has thoroughly been cleaned everyday. We care about our customers well-being. Thank you from the crew! Have a bless day

 

Wendy's

ATTENTION ALL WENDY'S CUSTOMERS!!!

Due to the corona virus pandemic, at 5pm today (March 16) our dining room will be CLOSED. We apologize for any inconvenience this may cause you.

Our drive thru will remain OPEN! We also offer MOBILE ORDERING!

Download the Wendy's App TODAY to start redeeming the offers below!

*Offers subject to change. Download The Wendy's App for more information about offers.

 

The Farmhouse Diner

Per announcement made by Kentucky Governor Andy Beshear earlier this morning, all restaurants are being forced to close their dining rooms effective today March 16 @5pm. This is in response to COVID-19. In compliance, Farmhouse Diner will be closing at 5pm. We will be offering our delivery, carry out, and curbside service only after that designated time until the ban is lifted.

We sincerely apologize for the inconvenience but ask our customers to be patient while our elected officials make these choices. Ultimately the health and safety of our community is most important.

We will be extending our delivery service outside of city limits. If you have any questions feel free to call 349-3276 and ask for Amanda or Tony. We will continue to do our best to serve the people of Magoffin during this time.

 

McDonald's of East Kentucky

In accordance with Governor Beshear's announcement we will be closing all McDonald's dining rooms today (3-16-20) at 5:00 pm until further notice. Our drive-thrus will remain open and curbside service is available for customers who place their order using the McDonald's Mobile Ordering app.

We would like to thank everyone for their patience and cooperation during this time. Protecting the well-being of our employees and our customers is our number one priority and guides each and every decision we make.

Remember to be kind to one another. We look forward to serving you!

 

Mi Hacienda

Mi Hacienda (Salyersville location) will be open Tuesday March 17th from 11:00am Until 7:00 pm. To go orders only and can be placed @ 606-349-6800. Until further notice. Sorry for the inconvenience.

 

Subway

SUBWAY Order on line , Phone in your orders, come through the drive thru. We are using gloves as we always have, but now even more even with money. 606-349-8899

 

Banking

 

Salyersville National Bank

To all Salyersville National Bank Customers, as of today March 17th the bank is operating under normal conditions.  The lobby and drive-thru at our Main Office Location on Maple Street and our Branch located on Parkway Drive remain open to customers.  This could change from day to day with the spread of the Covid-19 virus. 

We encourage our customers to utilize our digital services when possible to protect themselves and our employees from sickness.  We offer free internet banking service, telephone banking and remote deposit capture banking to all customers.  We have a walk-up ATM at the main location and a drive-up accessible one at our branch. If you haven’t signed up for any of these services, please call one of our employees whom will assist you.

We ask that all customers and citizens of Magoffin County remain vigilant and together we will make it through this. Feel free to contact us with any banking concerns you may have we are here to serve you.

 

Citizens Bank of Kentucky

Our neighbors around the world and country are facing new and growing challenges because of COVID-19 (coronavirus). Like many other companies, we are aware of the effects this has on your daily life, and we are proactively following health organizations’ updates regarding the virus. Keeping our employees and customers safe while at our branches is our top priority.

We understand that customers may wish to limit public interactions due to the COVID-19 (coronavirus). Citizens Bank of Kentucky offers many convenient solutions that don’t require a trip into a branch:

• Online banking and mobile banking to view accounts and complete transfers

• Mobile check deposit through our mobile app

• Person-to-Person (P2P) payments through our mobile app

• Telephone banking for balance information

• Access to our ATMs for withdrawals and deposits

• Enhanced deposit capabilities at our Main Office, Mayo Plaza, Winchester & Louisa on-site ATMs

We value the trust you place in us, and we recognize this is an unusual time for us all. If you have any questions about the services listed above or anything else, we’d be happy to help. Please give us a call at (866) 462-2265.

 

Peoples Bank

Peoples Bank has been committed to local communities for over 118 years and we remain committed during these uncertain times.

Whether you are a current client or new to Peoples Bank, we are here for you. This is true for both individuals and businesses. As a community bank, we know how important it is to support local businesses as they are the backbone to the local economy.

If you have questions or need financial assistance, please reach out to your local branch or dedicated Banker. Contact info is available on our location pages.

 

For our clients

  • As of March 17, all our branches are open and operating under normal business hours. We are here for you. Please don't hesitate to reach out to discuss your situation.
  • We are working with individuals and businesses who are adversely impacted to find ways of easing debt burden.
  • Our Customer Care Center is available Monday – Friday 8:00 a.m. – 7:00 p.m. ET and Saturday 8:00 a.m. – 5:00 p.m. ET at 1.800.374.6123.
  • If you have not used our online or digital banking, now is a great time to start. Read more about the benefits such as mobile check deposit below.
  • Many of our ATMs allow deposits, and Cardless Cash can be used to withdraw cash without having to touch select ATMs.
  • As a reminder: cyber criminals and fraudsters may try to take advantage of this situation. Peoples Bank will never call or email asking for your account information.

 

For our associates

  • We are ensuring our associates continue to get paid during this time by offering assistance programs for paying unexpected childcare and/or elder care, as well as for those associates that need to quarantine or are not feeling well for an extended period of time.
  • We are enabling remote work capabilities for associates as appropriate.
  • Offices are provided with additional cleaning supplies and are being sanitized frequently.
  • Associates practice recommended social distancing techniques and wash their hands frequently.
  • Associates are encouraged to stay home and seek appropriate medical attention if they are not feeling well 

 

For our communities

  • The Peoples Bank Foundation is accepting grant requests and will continue to evaluate the developing situation to determine how best to support the community 

 

STATEWIDE IMPORTANT NOTES

Price Gouging

From Attorney General Daniel Cameron:

Price gouging laws are in effect in the Commonwealth due to confirmed cases of #COVID19.

Report suspected price gouging to our Consumer Protection Hotline at 888-432-9257.

 

KY COVID-19 HOTLINE

800-722-5725

Website KYCOVID19.KY.GOV

 

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